Terms of Service

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to Metaverse Dental Clinic. These Terms of Service ("Terms") govern your use of our website and dental services. By accessing our website or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By scheduling an appointment, using our services, or accessing our website at metaverseclinic.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our services or website.

2. Our Services

Metaverse Dental Clinic provides professional dental services, including but not limited to:

All services are provided by licensed dental professionals in accordance with Romanian healthcare regulations and professional standards.

3. Patient Responsibilities

3.1 Accurate Information

You agree to provide accurate, complete, and current information regarding your medical history, current medications, allergies, and other relevant health information. Failure to disclose pertinent information may affect treatment outcomes and safety.

3.2 Appointment Attendance

You are expected to arrive on time for scheduled appointments. Please arrive 15 minutes early for your first visit to complete necessary paperwork.

3.3 Following Treatment Plans

You agree to follow post-treatment instructions, take prescribed medications as directed, and attend follow-up appointments as recommended by your dentist.

4. Appointments and Cancellations

4.1 Scheduling

Appointments can be scheduled by phone at +40 21 689 33 99, via email at contact@metaverseclinic.com, or through our website contact form. Confirmation will be provided for all scheduled appointments.

4.2 Cancellation Policy

If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. This allows us to offer the time slot to other patients in need of care.

Failure to appear for a scheduled appointment without prior notice ("no-show") or repeated late cancellations may result in a cancellation fee or difficulty scheduling future appointments.

4.3 Emergency Appointments

We make every effort to accommodate dental emergencies. Contact our office immediately if you experience severe pain, trauma, uncontrolled bleeding, or other urgent dental issues.

5. Payment and Billing

5.1 Payment Terms

Payment for services is due at the time of treatment unless other arrangements have been made in advance. We accept cash, credit cards, bank transfers, and insurance payments.

5.2 Insurance

While we work with most major insurance providers, it is your responsibility to understand your coverage. We will assist with insurance claims, but ultimate responsibility for payment rests with the patient.

5.3 Treatment Estimates

We provide detailed treatment estimates before beginning any major procedures. Final costs may vary based on actual treatment provided and any unforeseen complications.

6. Limitation of Liability

6.1 Professional Care

While we strive to provide the highest quality dental care, we cannot guarantee specific results or outcomes. Dental treatments carry inherent risks, and individual results may vary.

6.2 Website Use

Our website is provided "as is" without warranties of any kind. We are not liable for any damages resulting from website use, including but not limited to technical issues, inaccuracies in content, or interruptions in service.

6.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of these external sites.

7. Medical Records and Confidentiality

Your dental and medical records are confidential and protected under Romanian healthcare privacy laws and our Privacy Policy. We maintain records in accordance with legal requirements and will only disclose information with your consent or as required by law.

You have the right to access your medical records and request copies. Please contact our office to arrange record requests.

8. Informed Consent

Before any dental procedure, you will be informed of:

Your signature on consent forms indicates your understanding and agreement to proceed with treatment.

9. Professional Conduct

We are committed to providing a safe, respectful, and professional environment. We expect patients and visitors to:

We reserve the right to refuse service or terminate the patient-dentist relationship if these expectations are not met.

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Metaverse Dental Clinic or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our website content without express written permission.

11. Disclaimer of Warranties

Our website and information provided are for general informational purposes only and do not constitute medical advice. Always consult with a qualified dental professional for diagnosis and treatment recommendations specific to your situation.

12. Indemnification

You agree to indemnify and hold harmless Metaverse Dental Clinic, its staff, and affiliates from any claims, damages, or expenses arising from your use of our services or website, or your violation of these Terms.

13. Governing Law

These Terms are governed by the laws of Romania. Any disputes arising from these Terms or our services will be resolved in the courts of București, Romania.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Metaverse Dental Clinic regarding the use of our services and website.

17. Contact Information

For questions about these Terms of Service, please contact us:

Metaverse Dental Clinic
Strada Victoriei 10
București, 010061, Romania
Phone: +40 21 689 33 99
Email: contact@metaverseclinic.com
Website: metaverseclinic.com

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.